The staff at Great Plains Orthopaedics understands that finances are an important part of your medical care. Our Reimbursement Specialists are ready to assist you with insurance and payment issues. They can be reached at 309.589.2790 from 8:30 a.m. to 4:30 p.m.

Insurance is a contract between the policyholder and insurance carrier. We will assist you in receiving proper reimbursement from your insurance carrier. However, payment is your responsibility.

Your insurance card must be presented at your first appointment to ensure we have proper billing information. If you do not have an insurance card, you will be given the option of paying for services that day or rescheduling.

You will be required to make payment at time of service depending upon your insurance carrier. Great Plains will file your claim to your insurance company for you. After your claim is processed you will be responsible for any amount designated by your insurance that you have not previously paid. If necessary, Reimbursement Specialists will work with you to create payment plans that meet both your financial situation and remain within Great Plains’ policies.

Great Plains Orthopaedics participates with many insurance programs. If your insurance has in-network providers, it is recommended that you contact your insurance company to confirm that Great Plains is listed as in-network. Our Reimbursement Specialists are also able to provide information. Following is a list of common Central Illinois insurance providers that Great Plains is in-network with:

Blue Cross Blue Shield PPO

Great Plains Orthopaedics participates with BCBS PPO. Please be prepared to pay your designated co-pay at time of service. If any additional balance is due after BCBS processes your claim, you will receive a statement.

Caterpillar PPO Options

Our practice participates with Caterpillar PPO processed through United Healthcare. Please be prepared to pay your office visit if you are an hourly employee or 20% of the office visit if you are a management employee at time of service. Claims will be submitted to UHC for processing and you will receive a statement for any balance due.

Department of Healthcare and Family Services (Public Aid)

Primary care physicians must refer patients from the Tri-county area to Great Plains Orthopaedics. Public Aid cards must be presented at every appointment. Any co-pay designated on the card is required to be paid at time of service.

Humana

Great Plains Orthopaedics participates with Humana plans. Please be prepared to pay your designated co-pay at time of service. If your plan requires a referral, please contact your primary care physician to confirm the referral is in place prior to your appointment.

Medicare

We participate with Medicare. Your claim will be filed with Medicare and any secondary insurance. If there remains a balance due after both insurances process your claim, you will receive a statement.

Workers’ Compensation

All treatment under workers’ compensation must be pre-authorized in writing by your employer or workers’ compensation carrier. You may bring written authorization to your first appointment or can provide our Workers’ Compensation Coordinator that information prior to your appointment at Great Plains. It is recommended that you contact your Worker’s Compensation carrier prior to your appointment to verify that authorization has been obtained. Click to download the Workers’ Compensation Authorization form.

If you have additional questions, please review our FAQs or call 309.589.2790 during normal business hours.

303 N. Wm. Kumpf Bl.
Peoria, IL 61605
P. 309.676.5546
F. 309.676.5045

7800 N. Sommer St.
Suite 608
Peoria, IL 61615
P. 309.689.0500
F. 309.689.9706

7800 N. Sommer St.
Suite 506
Peoria, IL 61615
P. 309.589.2767
F. 309.692.1424